Legal Notice

Website Owner:

AMBOS MUNDOS BCN S.L.
VAT ID: B75859512
Registered Address: Plaça Reial, 10, Principal 2ª, 08002 Barcelona (Spain)
Email: info@hostalambosmundos.com
Phone: +34 665 639 962 / +34 934 535 943 

1. Purpose of This Legal Notice 

This Legal Notice governs access to and use of the website www.hostalambosmundos.com (hereinafter, “the Website”), which AMBOS MUNDOS BCN S.L. makes available to Internet users. By using or accessing the Website, you agree to comply with and be bound by the terms set out below. If you do not agree with any of these terms, please refrain from using this Website. 

2. Intellectual and Industrial Property 

All content included on this Website—including texts, images, graphic design, logos, trademarks, source code, and any other materials—are the exclusive property of AMBOS MUNDOS BCN S.L. or third parties who have authorized its use, and are protected by current legislation on intellectual and industrial property rights. Any reproduction, distribution, public communication, transformation, or any other form of exploitation of the content not expressly authorized by AMBOS MUNDOS BCN S.L. is strictly prohibited. 

3. User Responsibility 

Users undertake to use the Website in accordance with the Law, this Legal Notice, morality, and public order. They must abstain from using the Website for illicit or harmful purposes, those that infringe the rights of third parties, or those that may damage, disable, overburden, or deteriorate the Website or prevent normal enjoyment by other users. 

4. External Links 

This Website may contain links (hyperlinks) to other websites not operated by AMBOS MUNDOS BCN S.L. These external links are provided solely for the convenience of users, and in no case imply any endorsement, warranty, or responsibility for the content, products, services, or any other material on those websites. AMBOS MUNDOS BCN S.L. is not responsible for the technical availability, content, or privacy practices of these third-party sites. 

5. Data Protection 

Personal data that you provide through the forms on this Website will be processed in accordance with our Privacy Policy, which you can consult here Privacy Policy. By providing personal data through any form on this Website, you consent to its processing as described in that Privacy Policy. 

6. Applicable Law and Jurisdiction 

Access to and use of this Website, as well as any dispute arising out of or relating to it, are governed by Spanish law. Without prejudice to any other legally applicable jurisdiction, any conflicts will be submitted to the Courts and Tribunals of Barcelona (Spain), to the extent permitted by law. 

Privacy Policy 

Data Controller:
AMBOS MUNDOS BCN S.L.
VAT ID: B75859512
Registered Address: Plaça Reial, 10, Principal 2ª, 08002 Barcelona (Spain)
Emails for Contact and Data Protection Inquiries: info@hostalambosmundos.com
Phone: +34 665 639 962 / +34 934 535 943 

1. Personal Data We Collect and Purposes of Processing 

We may collect and process your personal data for the following purposes: 

  • Reservation Management and Stay Services
    • We collect identification and contact details (full name, email address, phone number, billing information, ID or passport number, etc.) to manage your booking, check-in/check-out procedures, and any related services during your stay.
    • Purpose: Execution of a contract for accommodation services.
    • Data Categories: Identification data, contact data, payment data, travel documentation.
  • Communication and Customer Service
    • We process your contact details to respond to queries or requests submitted via forms or direct communication (email or phone).
    • Purpose: Provide customer support, confirm reservation details, send reminders.
    • Data Categories: Identification data, contact data. 
  • Marketing and Promotional Communications
    • If you give us your explicit consent, we will send you newsletters, special offers, or other promotional content about our hotel or affiliated services.
    • Purpose: Advertising and direct marketing.
    • Data Categories: Identification data, contact data, preferences.
    • Legal Basis: Your prior, express, and revocable consent. 
  • Legal and Security Obligations
    • We may be required by law to share certain personal data with public authorities or security forces (e.g., reporting guest stays to the police, as mandated by Spanish law on the registration of foreign citizens).
    • Purpose: Compliance with legal obligations.
    • Data Categories: Identification data, passport or ID numbers, stay dates.
    • Legal Basis: Legal obligation under Spanish and European regulations.

2. Legal Basis for Processing 

All processing of your personal data is grounded on one or more of the following legal bases: 

  1. Contractual Necessity: When processing is necessary to perform a contract to which you are a party (e.g., reservation agreement).
  2. Consent: When we ask for your explicit permission to process data for specific purposes, such as marketing communications. You may withdraw consent at any time.
  3. Legal Obligation: When processing is required to comply with a legal obligation that affects AMBOS MUNDOS BCN S.L. (e.g., guest registration to law enforcement).
  4. Legitimate Interest: For certain internal administrative or security purposes, provided that such interests do not override your fundamental rights and freedoms.

3. Data Retention Period 

We will retain your personal data for no longer than is necessary to fulfill the purposes for which it was collected and to comply with applicable legal, accounting, or tax obligations. In particular: 

  • Reservation and Stay Records: Retained for a minimum of 5 years from the date of your last stay or reservation, in accordance with fiscal and accounting regulations.
  • Marketing Data: Retained until you withdraw your consent or request erasure.
  • Legal Obligations (e.g., Police Registrations): Retained for the period required by Spanish law (currently up to 5 years).
  • Customer Service Communications: Retained for up to 3 years from the last interaction, unless a longer retention period is required by law.

4. Data Recipients and International Transfers 

  • Public Authorities and Security Forces: We are legally obliged to share certain guest registration data with local police and immigration authorities.
  • Service Providers and Data Processors: We may transfer your data to third-party providers (e.g., IT and booking platform providers, payment processors, cleaning services) that act as “Data Processors” on our behalf. All such processors are contractually bound to implement GDPR-compliant security measures and to process data exclusively on our documented instructions.
  • International Transfers: We do not make international transfers of your personal data outside the European Economic Area (EEA), except in cases where a legal obligation arises or when it is strictly necessary to provide you with the services (e.g., payment gateways located outside the EEA). In such cases, we guarantee that the transfer will be based on adequacy decisions by the European Commission or on Standard Contractual Clauses (SCCs) approved by the Commission.

5. Your Rights 

Under the GDPR and applicable Spanish law, you have the following rights regarding your personal data: 

  1. Right of Access: Obtain confirmation as to whether we are processing your personal data and receive a copy of that data.
  2. Right to Rectification: Request the correction of inaccurate or incomplete personal data.
  3. Right to Erasure (Right to Be Forgotten): Request deletion of personal data when, among other grounds, the data are no longer necessary for the purposes for which they were collected or you have withdrawn consent.
  4. Right to Restriction of Processing: Request that we suspend the processing of your data when you contest the accuracy of the data, or the processing is unlawful and you oppose erasure, or we no longer need the data but you need it to establish, exercise, or defend legal claims.
  5. Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller where technically feasible.
  6. Right to Object: Object to processing based on legitimate interests or direct marketing.
  7. Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  8. Right to Lodge a Complaint: If you believe that your data protection rights have been violated, you can file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

To exercise any of these rights, please send an email to info@hostalambosmundos.com with a copy of your ID or other valid identification. 

6. Security Measures 

AMBOS MUNDOS BCN S.L. implements appropriate technical and organizational measures to ensure a level of security commensurate with the risk, including: 

  • Use of HTTPS (TLS) encryption on all pages where personal data are entered.
  • Access controls with unique credentials for employees who process personal data.
  • Firewalls, antivirus, and intrusion detection systems to protect data against unauthorized access, alteration, or destruction.
  • Regular backups and disaster recovery procedures.
  • Ongoing staff training on personal data protection and confidentiality.

7. Updates to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The version published on our Website always indicates the date of last revision. We recommend reviewing this page periodically.